FAQ

I didn't receive a purchase confirmation. What should I do?

Once you complete your transaction, you should receive a purchase confirmation email from Big Cartel. Please check your junk mail in case the email was accidentally filtered into that folder.

Do you provide international shipping? 

Yes, we do ship internationally. Please enter your country in the shipping tab and the rates will be calculated accordingly. 

Do I get a notification when my order has been shipped?

You will receive an email notification once your order has been shipped out. 

How long will it take for my order to arrive?

- Orders within Europe should arrive within 2-5 working days (from shipping date).

- Orders to all other destinations should arrive within 6-15 working days (from shipping date).

How can I contact you about my order?

If you have any questions or concerns please get in touch via the contact form on this site or send us a direct email to chasseurmagazine@gmail.com